{"id":2646,"date":"2026-02-03T20:16:58","date_gmt":"2026-02-03T19:16:58","guid":{"rendered":"https:\/\/walkenhorst-coaching.com\/general-terms-and-conditions-gtc\/"},"modified":"2026-02-03T20:17:49","modified_gmt":"2026-02-03T19:17:49","slug":"general-terms-and-conditions-gtc","status":"publish","type":"page","link":"https:\/\/walkenhorst-coaching.com\/en\/general-terms-and-conditions-gtc\/","title":{"rendered":"General Terms and Conditions (GTC)"},"content":{"rendered":"<!--themify_builder_content-->\n<div id=\"themify_builder_content-2646\" data-postid=\"2646\" class=\"themify_builder_content themify_builder_content-2646 themify_builder tf_clear\">\n                    <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_09hy399 tb_first tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_c1zl399 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_ehf4120   \" data-lazy=\"1\">\n    <h3 class=\"module-title\">General Terms and Conditions (GTC)<\/h3>    <div  class=\"tb_text_wrap\">\n        <ol><li><strong>  Provider<\/strong><\/li><\/ol><p>The provider of this website and its services is:<br><strong>Michael Walkenhorst<\/strong>, Aut\u00f3nomo<br>NIE\/DNI: <strong>Y8153025E<\/strong><br>Address: <strong>Carrer de Franconia 25, 07688 Cala Murada<\/strong><br>E-mail: <strong>kontakt (at) walkenhorst-coaching.com<\/strong><\/p><ol start=\"2\"><li><strong>  Subject matter of the contract<\/strong><\/li><\/ol><p>The subject matter comprises coaching and consulting services provided online (in particular via Zoom) and, if applicable, in person.<\/p><ol start=\"3\"><li><strong>  Type of services<\/strong><\/li><\/ol><p>The services are provided in the form of individual sessions or packages.<br>A specific outcome is not owed.<\/p><ol start=\"4\"><li><strong>  Conclusion of contract<\/strong><\/li><\/ol><p>The contract is concluded through individual agreement and confirmation (by e-mail or booking).<\/p><ol start=\"5\"><li><strong>  Prices and payment<\/strong><\/li><\/ol><ul><li>All prices are in Euro (\u20ac).<\/li><li>The VAT treatment depends on the status of the customer (B2B\/B2C).<\/li><li>Payment is generally due <strong>before the service begins<\/strong>.<\/li><\/ul><ol start=\"6\"><li><strong>  Appointment cancellations<\/strong><\/li><\/ol><ul><li>Free cancellation up to <strong>48 hours before the start of the appointment<\/strong>.<\/li><li>Later cancellations or no-shows may be charged in full.<\/li><\/ul><ol start=\"7\"><li><strong>  Right of withdrawal<\/strong><\/li><\/ol><p>Consumers have a statutory right of withdrawal.<br>This expires if the customer expressly agrees that the service begins before the end of the withdrawal period.<\/p><ol start=\"8\"><li><strong>  Liability<\/strong><\/li><\/ol><p>The responsibility for decisions and implementations lies with the customer.<br>The services do not replace medical, therapeutic, or legal advice. The scope of services does not include any psychotherapeutic services; the events cannot and do not want to replace such services. Participation requires normal physical and mental resilience. Customers who are in therapeutic treatment should discuss their participation with their therapist.   <\/p><ol start=\"9\"><li><strong>  Copyright<\/strong><\/li><\/ol><p>All content and documents are protected by copyright and may not be passed on without consent.<\/p><ol start=\"10\"><li><strong>  Data protection<\/strong><\/li><\/ol><p>The website&#8217;s privacy policy applies.<\/p><ol start=\"11\"><li><strong>  Applicable law<\/strong><\/li><\/ol><p>Spanish law applies.<br>The legal jurisdiction for consumers is the statutory one.<br>For entrepreneurs, the place of jurisdiction is agreed to be in Spain.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n        <\/div>\n<!--\/themify_builder_content-->","protected":false},"excerpt":{"rendered":"<p>General Terms and Conditions (GTC) Provider The provider of this website and its services is:Michael Walkenhorst, Aut\u00f3nomoNIE\/DNI: Y8153025EAddress: Carrer de Franconia 25, 07688 Cala MuradaE-mail: kontakt (at) walkenhorst-coaching.com Subject matter of the contract The subject matter comprises coaching and consulting services provided online (in particular via Zoom) and, if applicable, in person. Type of services [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2646","page","type-page","status-publish","hentry","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"builder_content":"<h3>General Terms and Conditions (GTC)<\/h3> <ol><li><strong> Provider<\/strong><\/li><\/ol><p>The provider of this website and its services is:<br><strong>Michael Walkenhorst<\/strong>, Aut\u00f3nomo<br>NIE\/DNI: <strong>Y8153025E<\/strong><br>Address: <strong>Carrer de Franconia 25, 07688 Cala Murada<\/strong><br>E-mail: <strong>kontakt (at) walkenhorst-coaching.com<\/strong><\/p><ol start=\"2\"><li><strong> Subject matter of the contract<\/strong><\/li><\/ol><p>The subject matter comprises coaching and consulting services provided online (in particular via Zoom) and, if applicable, in person.<\/p><ol start=\"3\"><li><strong> Type of services<\/strong><\/li><\/ol><p>The services are provided in the form of individual sessions or packages.<br>A specific outcome is not owed.<\/p><ol start=\"4\"><li><strong> Conclusion of contract<\/strong><\/li><\/ol><p>The contract is concluded through individual agreement and confirmation (by e-mail or booking).<\/p><ol start=\"5\"><li><strong> Prices and payment<\/strong><\/li><\/ol><ul><li>All prices are in Euro (\u20ac).<\/li><li>The VAT treatment depends on the status of the customer (B2B\/B2C).<\/li><li>Payment is generally due <strong>before the service begins<\/strong>.<\/li><\/ul><ol start=\"6\"><li><strong> Appointment cancellations<\/strong><\/li><\/ol><ul><li>Free cancellation up to <strong>48 hours before the start of the appointment<\/strong>.<\/li><li>Later cancellations or no-shows may be charged in full.<\/li><\/ul><ol start=\"7\"><li><strong> Right of withdrawal<\/strong><\/li><\/ol><p>Consumers have a statutory right of withdrawal.<br>This expires if the customer expressly agrees that the service begins before the end of the withdrawal period.<\/p><ol start=\"8\"><li><strong> Liability<\/strong><\/li><\/ol><p>The responsibility for decisions and implementations lies with the customer.<br>The services do not replace medical, therapeutic, or legal advice. The scope of services does not include any psychotherapeutic services; the events cannot and do not want to replace such services. Participation requires normal physical and mental resilience. Customers who are in therapeutic treatment should discuss their participation with their therapist. <\/p><ol start=\"9\"><li><strong> Copyright<\/strong><\/li><\/ol><p>All content and documents are protected by copyright and may not be passed on without consent.<\/p><ol start=\"10\"><li><strong> Data protection<\/strong><\/li><\/ol><p>The website's privacy policy applies.<\/p><ol start=\"11\"><li><strong> Applicable law<\/strong><\/li><\/ol><p>Spanish law applies.<br>The legal jurisdiction for consumers is the statutory one.<br>For entrepreneurs, the place of jurisdiction is agreed to be in Spain.<\/p>","_links":{"self":[{"href":"https:\/\/walkenhorst-coaching.com\/en\/wp-json\/wp\/v2\/pages\/2646","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/walkenhorst-coaching.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/walkenhorst-coaching.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/walkenhorst-coaching.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/walkenhorst-coaching.com\/en\/wp-json\/wp\/v2\/comments?post=2646"}],"version-history":[{"count":2,"href":"https:\/\/walkenhorst-coaching.com\/en\/wp-json\/wp\/v2\/pages\/2646\/revisions"}],"predecessor-version":[{"id":2649,"href":"https:\/\/walkenhorst-coaching.com\/en\/wp-json\/wp\/v2\/pages\/2646\/revisions\/2649"}],"wp:attachment":[{"href":"https:\/\/walkenhorst-coaching.com\/en\/wp-json\/wp\/v2\/media?parent=2646"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}